Bull

Privacy Policy

Last updated: 21 September 2026

This Privacy Policy explains how Bull VPN (the website bullvpn.net, the Bull VPN mobile app, including the Google Play version) processes user data. By using the Service, you acknowledge this Policy.

1. Who we are

The Service is operated by the Bull VPN team. Privacy requests can be sent via Support in the cabinet, the Telegram bot @vpnbull_bot, or using the steps on our account deletion page.

2. How access works

Sign-up and login do not require an email or phone number. Access is granted with a unique key. The app and web cabinet use that key (and related session tokens) for authentication.

3. Data we process

Depending on how you use the Service, we may process:

  • Account data: account id, key prefix, subscription / trial status, device limit, operational flags (for example blocked status).
  • Devices: platform, device model/name, last seen — to enforce device limits and show devices in the cabinet.
  • Support: messages and attachments you submit.
  • Limited payment data: purchase status, plan, entitlement period, YooKassa / Google Play payment ids. On the website, YooKassa processes payments; in the app, Google Play does. We do not receive or store full card numbers. If auto-renew is enabled, YooKassa may save the payment method; we store the method id for renewals and a record of your auto-renew consent.
  • Service technical data: IP address and operational events needed for VPN routing, abuse prevention, incident diagnosis, and limits (short-lived and/or aggregated as needed).
  • App data: app version, UI language, basic OS information — for compatibility and support.

4. What we do not do (no traffic logs)

Bull VPN does not keep logs of:

  • the contents of your internet traffic;
  • browsing history or DNS queries as a personal activity log;
  • files, messages, or passwords sent through the tunnel.

Traffic between your device and the VPN endpoint is encrypted. We do not sell personal data and do not use it for ad targeting.

5. Why we process data

  • to provide VPN access and the cabinet;
  • to authenticate with your key and manage devices;
  • to handle billing, renewals, and subscription status;
  • to support users and protect the Service;
  • to comply with applicable law and platform rules (including Google Play).

6. Sharing with third parties

We do not sell your data. Sharing happens only when needed to run the Service:

  • YooKassa — for website payments (charging, saving a payment method for auto-renew, refunds);
  • Google Play / Google LLC — for store purchases and subscriptions (billing, purchase validation, Google policies);
  • hosting and network infrastructure used to deliver the Service;
  • when required by a valid legal request from competent authorities.

7. Retention

Account data is kept while the account is active and as long as needed to provide the Service, manage subscriptions, support, and legal obligations. After account deletion, associated data is deleted or de-identified within a reasonable time, except records we must retain by law (for example limited payment history for accounting or disputes — without restoring full key-based access).

8. Security

We use organizational and technical measures: VPN tunnel encryption, HTTPS for the website and APIs, and restricted infrastructure access. No internet service can guarantee absolute security; keep your access key private.

9. Account and data deletion

You can delete your account and associated data. Full instructions (including the Google Play web deletion resource): Delete your Bull VPN account.

Short path: sign in at bullvpn.net with your key → Cabinet → Profile → Delete account. If you subscribed via Google Play, cancel the subscription in Google Play subscription settings to stop future charges.

10. Children

The Service is not directed at children under 13 (or a higher age if required by your local law). We do not knowingly collect children’s data. If you believe a child provided data to us, contact Support.

11. International processing

Bull VPN is an international service. Data may be processed on servers in regions needed to operate VPN nodes and the cabinet. By using the Service you understand this cross-border processing as described here.

12. Changes

We may update this Policy. The current version is always on this page with the update date. Material changes may also be highlighted on the site or in the app when practical.

13. Contact

Privacy questions: cabinet Support or @vpnbull_bot. Include your key prefix; do not send the full key in public chats.